Chiropractic clinic

₱4.8M in booked appointments

Spine Align PH · Metro Manila, Philippines · 7 months

₱4.8M: Revenue attributed to booked appointments
1,207: Confirmed appointments
94×: Return on ad spend

The leak or constraint

Lots of leads, but many weren't showing up. Interested patients waited hours for a reply, no-shows were never followed up, and there was no repeatable path from inquiry to confirmed appointment.

What ClickLab diagnosed

The offer and ad performance were not the constraint. The loss sat between inquiry and confirmed appointment: response time, confirmation, and no-show recovery.

The system implemented

Landing pages built around the clinic's highest-value service
Booking automation with a single, clear conversion path
CRM tracking to connect every lead to its source and outcome
Instant auto-response and staff task assignment
SMS and email confirmation plus reminder sequence
No-show recovery sequence and rebooking prompts

Supporting metrics

40+% · Reduction in no-shows after reminder + recovery sequence

“Thanks to the system ClickLab built, we're now fully booked with fewer no-shows - without lifting a finger.”
- Clinic Owner, Spine Align PH

What happened next

With the system running, the clinic generated ₱4.8M in revenue from 1,207 confirmed appointments over 7 months.

How results were measured

Appointments counted in the clinic CRM as confirmed and attributed to marketing-sourced inquiries over the engagement period. Revenue reported by the client in PHP.

Results from real client engagements. Outcomes vary by offer, market, capacity, and execution.

Similar constraint in your clinic?

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